Essential Resources

Institute

Santa Monica Institute

Schedule an Appointment

Locations & Directions

Patient Resources

Find a Doctor or a Provider

Ordering

Ordering Resources

Order Forms

FAQs

How to Order

Turnaround Information

About the Company

About KevinRoot Medical

Onboarding Resources

Founder Merton Root, DPM

Client Testimonials

Join Our Lab

Employment Opportunities with KevinRoot Medical

At KevinRoot Medical, we’re looking to hire the most willing and interesting applicants. We want employees that are interested in orthotics and the field of biomechanics. While not all employee positions require expertise in biomechanics, knowledge of biomechanics is always useful in this field regardless of your position at KevinRoot Medical. There will be plenty of opportunities to learn about biomechanics while at KevinRoot Medical.

Employment Opportunities with KevinRoot Medical

At KevinRoot Medical, we’re looking to hire the most willing and interesting applicants. We want employees that are interested in orthotics and the field of biomechanics. While not all employee positions require expertise in biomechanics, knowledge of biomechanics is always useful in this field regardless of your position at KevinRoot Medical. There will be plenty of opportunities to learn about biomechanics while at KevinRoot Medical.

Employment Opportunities with KevinRoot Medical

At KevinRoot Medical, we’re looking to hire the most willing and interesting applicants. We want employees that are interested in orthotics and the field of biomechanics. While not all employee positions require expertise in biomechanics, knowledge of biomechanics is always useful in this field regardless of your position at KevinRoot Medical. There will be plenty of opportunities to learn about biomechanics while at KevinRoot Medical.

WE’RE LOOKING TO HIRE FOR THE FOLLOWING POSITIONS:

Order Entry Specialist

Description:

Enters online orders from clinicians for orthoses into the KevinRoot Medical database based on orbase for processing, manufacturing and shipping.

This position is remote or on-site in Riverside, CA.

Responsibilities & Qualifications

Responsibilities:

  • Ensure orders are properly entered for processing into orbase
  • Validating correct measurements and modifications for orthotics
  • Working with a supervisor to ensure proper information is inputted and that orders are not stalled or missing in orbase
  • Understanding the meaning of clinician requests for various modifications and the degree of the modification to ensure pragmatic validity of orthotic device
  • Be readily accessible online when asked to be during work hours
  • Capable of asking others to verify unusual order information, when necessary

Qualifications:

  • Previous experience with order entry
  • English speaking
  • Stable internet connection
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Order Receivers

Description:

Enters physical and online orders from clinicians for orthoses into KevinRoot Medical database for processing, manufacturing and shipping.

This position is on-site in Riverside, CA.

Responsibilities & Qualifications

Responsibilities:

  • Ensure orders are properly entered for processing
  • Scanning and/or entering physical orders for processing
  • Attention to proper detail during physical scanning
  • Validating correct measurements and modifications for orthotics
  • Working with a supervisor to ensure proper information is inputted and that orders are not stalled or missing
  • Understanding the meaning of clinician requests for various modifications and the degree of the modification to ensure pragmatic validity of orthotic device
  • Be readily accessible when asked to be during work hours
  • Capable of asking others to verify odd order information, when necessary

Qualifications:

  • Previous experience with order entry
  • English speaking
  • High School Graduate or GRE equivalent
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Shipping Specialist

Description:

Manages and sends orthotic, AFO and KevinRoot Medical shipping orders to clinicians and/or patients.

This position is on-site in Riverside, CA.

Responsibilities & Qualifications

Responsibilities:

  • Ensures that orders are properly shipped out
  • Works to ensure that the order queue is met for daily requirements
  • Prints out shipping or delivery labels for orthotics
  • If necessary, communicates with clinics to ensure information about shipping and orders
  • Works with other shipping specialists to ensure a streamlined process
  • Understands the meaning of clinician requests for various modifications and the degree of the modification to ensure pragmatic validity of orthotic device

Qualifications:

  • Previous experience with shipping
  • English speaking
  • High School Graduate or GRE equivalent
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Quality Control

Description:

Works to ensure that the quality of orthotics is up to standard for shipping and measurements for orders are within the bounds of reasonability.

This position is remote and on-site in Riverside, CA.

Responsibilities & Qualifications

Responsibilities:

  • Ensures quality of materials in orthotics
  • Ensures that finished orthotics meet physical standards
    • Orthotics are not too wide/narrow, too short/long, or etc...
  • Verifies the legitimacy of orders placed
  • Double-checks the orders placed by order entry
  • Verifies measurements for modifications that seem highly unusual, if not impossible

Qualifications:

  • Previous experience in an orthotics lab
  • Understanding of human biomechanics and anatomy
  • High School Graduate or GRE equivalent
  • Ability to work as a team member
  • Capability of communicating across departments for quality control
  • Meticulous with an eye for details

Client Service Manager

Description:

Works directly with clinics and clinicians as support staff to mediate any questions clients have about orders, opportunities and their relationship with KevinRoot Medical. You will be the Single Point of Contact (SPOC) for various KevinRoot Medical clients serving a business-to-business role.

This position is remote.

Responsibilities & Qualifications

Responsibilities:

  • Communicates directly with clients during sales and order calls
  • Emails clinic about an order, shipping or processing issues
  • Answers questions from clinics and clinicians
  • Handles and notifies client requests and inquiries
  • Ensures that client orders are being processed

Qualifications:

  • Previous business-to-business experience within a hospital or healthcare field preferred
  • Comfortable English communicator and writer
  • Quality office-home setup
  • Quality computer camera and microphone
  • Basic knowledge of Microsoft Excel and Word, or Google Docs and Sheets
  • Charismatic, patient and socially aware
  • Reliable and trustworthy

Sales Assistant

Description:

Works directly to help connect possible clients to do business with KevinRoot Medical. Helps to onboard new clients with KevinRoot Medical under the current sales team.

This position is remote.

Responsibilities & Qualifications

Responsibilities:

  • Inbound/Outbound sales calls
  • Attending to email inquiries
  • Maintaining effective records and administration
  • CRM/Zoom/Calendar Management

Qualification:

  • Quality office-home setup
  • Quality computer camera and microphone
  • Can work full time (7 AM - 4 PM U.S Pacific Time Zone)
  • Charismatic, persuasive and empathetic
  • Comfortable English communicator and writer
  • Basic knowledge of Microsoft Excel and Word
  • Reliable and trustworthy
  • Multi-tasker

Technicians

Description:

Works to construct the physical orthotic devices in their various stages of production. There are multiple roles available within this position. The Responsibilities section covers multiple aspects of these roles.

This position is on-site and in-lab in Riverside, CA.

Responsibilities & Qualifications

Responsibilities:

  • Creates physical orthotic from CNC Mill or Plaster Molds using heating and vacuum chambers
  • Grinds and polishes orthotic base
  • Prepares multiple layers of orthotic device
  • Adds modifications as necessary to the orthotic device according to orders during various stages of production
  • Applies top covering to orthotic device
  • Finishing of orthotic device

Qualifications:

  • Familiarity with orthotic devices
  • Prefer previous experience with orthotic fabrication
  • Experience or willingness to learn to work with CNC Mill
  • Experience or willingness to learn to work with Heating and Vacuum Chamber
  • Experience or willingness to learn to work with Bench Grinders and Polishers
  • Experience or willingness to learn to work with Adhesives
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Digital Orthotic Designers

Description:

Works with CAD/CAM based FitFoot 360 to design and modify 3D models of orthotics based off 3D scans.

This position is remote.

Responsibilities & Qualifications

Responsibilities:

  • Designs in FitFoot 360 to create 3D models of 3D foot scans
  • Ensures that models correlate properly with scans
  • Corrects for any artifacting from 3D scans
  • Sends designs and models to technicians for milling and physical fabrication
  • Create models from orders and scans placed in the process by order entry

Qualifications:

  • Previous experience with CAD/CAM technologies
  • Experience with FitFoot 360, Delcam or Sharp Shape AOMS technologies preferred
  • Good communication and teamworking skills
  • Great eye for attention to detail
  • Knowledge of biomechanics and foot anatomy
  • Reliable and trustworthy

Human Resources Manager

Description:

Work with KevinRoot Medical to create programs relative to hiring, training and promoting employees. Manage programs to improve employer and employee relationships.

Responsibilities & Qualifications

Responsibilities:

  • Develop personnel record forms
  • Manage disputes and grievances
  • Manage and approve the hiring, training and promotion process
  • Hire qualified employees capable of performing in a business-to-business healthcare system
  • Advise executives with information necessary related to personnel policies and programs

Qualifications:

  • Bachelor’s Degree
  • 5 Years of experience in human resources
  • 2 Years of experience in the healthcare industry
  • Good communication and team working skills
  • Master’s Degree preferred
  • Familiarity with the labor market for recruitment in the healthcare industry
  • Familiarity with biomechanics and orthotics preferred

iOS and Android App Product Manager

Description:

Oversees and manages plans and projects for application development for various KevinRoot Medical mobile applications for Android and iOS.

Responsibilities & Qualifications

Responsibilities:

  • Be the contact and leader for communicating product issues and changes with KevinRoot Medical mobile applications
  • Responsible for meeting project deadlines for application development
  • Capable of communicating project process and issues to other departments when necessary
  • Manages developers to progress and complete mobile applications
  • Takes creative input from other departments to create better versions of the applications
  • Records time and product cost management for application development
  • Collaborates with changes in hardware for iOS and android devices to maintain functionality of mobile applications

Qualifications:

  • 3-5 year of experience in application development and management
  • Bachelor’s degree in Computer Science or a related field
  • Strong communicator and leadership skills
  • Familiarity with iOS and android application development
  • Preferred understanding of biomechanics

Graphic Designer

Description:

Designs and creates images and logos for creative marketing, educational, and product design utility.

Responsibilities & Qualifications

Responsibilities:

  • Creates designs and images as required for product development, marketing campaigns and educational purposes
  • Assists the marketing department to work on large marketing campaigns
  • Communicates with other members of the design team to coordinate for projects
  • Strong visualizer for graphic and 3D shapes
  • Organizes and self-manages projects to ensure that projects are completed by a proper time period

Qualifications:

  • 2 year of experience in digital design
  • Experience with Adobe Creative Suites: Illustrator, Photoshop, Indesign, Premiere Pro, Acrobat Pro and Adobe Express
  • Pays attention to detail
  • Strong collaboration and communication skills
  • Willingness to learn biomechanics and orthotic design

3D Animation Designer

Description:

Designs and creates 3d images and animations for creative marketing, educational, and product design utility.

Responsibilities & Qualifications

Responsibilities:

  • Creates designs and 3D images and animations as required for product development, marketing campaigns and educational purposes
  • Assists the marketing department to work on large marketing campaigns
  • Communicates with other members of the design team to coordinate for projects
  • Strong visualizer for graphic and 3D shapes
  • Organizes and self-manages projects to ensure that projects are completed by a proper time period

Qualifications:

  • 2 years of experience in 3D animation and design
  • Experience with MAXON Cinema 4D or other professional 3D modeling and animation software
  • Experience with Adobe Creative Suites: Illustrator, Photoshop, Indesign, Premiere Pro, Acrobat Pro and Adobe Express
  • Pays attention to detail
  • Strong collaboration and communication skills
  • Willingness to learn biomechanics and orthotic design

React Native Developers

Description:

Develops user interface for mobile applications for iOS and Android for KevinRoot Medical mobile applications using React Native.

Responsibilities & Qualifications

Responsibilities:

  • Managing React Native codebase to create React Native applications
  • Managing end-to-end Android/iOS development projects and applications
  • Dealing with troubleshooting issues for Android/iOS applications
  • Improve stability and user experience of existing applications
  • Communicates well across departments to explain development progress

Qualifications:

  • Understanding and working knowledge of React Native with 2 years of experience
  • Degree in Computer Science or some related field
  • Experience with application development
  • Strong collaboration and communication skills
  • Pays attention to detail

Filemaker Developer

Description:

Administers, develops, maintains, documents and troubleshoots FileMaker Pro database(s). Works with UI, layout design and development related projects for FileMaker.

Responsibilities & Qualifications

Responsibilities:

  • Understanding and working knowledge of FileMaker data API and web services
  • Integrates FileMaker using various APIs
  • Utilizes good UI/UX fundamentals to build clean and efficient pages within FileMaker
  • Performs troubleshooting with FileMaker

Qualifications:

  • 2-5 years of FileMaker development experience working with WebDirect applications
  • Experience with integrating JavaScript within FileMaker work environments
  • Knowledge of HTML, CSS and JavaScript
  • Knowledge of SQL databases
  • Strong business analytical skills
  • Strong collaboration and communication skills

Employment Opportunities with KevinRoot Medical

At KevinRoot Medical, we’re looking to hire the most willing and interesting applicants. We want employees that are interested in orthotics and the field of biomechanics. While not all employee positions require expertise in biomechanics, knowledge of biomechanics is always useful in this field regardless of your position at KevinRoot Medical. There will be plenty of opportunities to learn about biomechanics while at KevinRoot Medical.

Employment Opportunities with KevinRoot Medical

At KevinRoot Medical, we’re looking to hire the most willing and interesting applicants. We want employees that are interested in orthotics and the field of biomechanics. While not all employee positions require expertise in biomechanics, knowledge of biomechanics is always useful in this field regardless of your position at KevinRoot Medical. There will be plenty of opportunities to learn about biomechanics while at KevinRoot Medical.

Employment Opportunities with KevinRoot Medical

At KevinRoot Medical, we’re looking to hire the most willing and interesting applicants. We want employees that are interested in orthotics and the field of biomechanics. While not all employee positions require expertise in biomechanics, knowledge of biomechanics is always useful in this field regardless of your position at KevinRoot Medical. There will be plenty of opportunities to learn about biomechanics while at KevinRoot Medical.

WE’RE LOOKING TO HIRE FOR THE FOLLOWING POSITIONS:

Order Entry Specialist

Description:

Enters online orders from clinicians for orthoses into the KevinRoot Medical database based on orbase for processing, manufacturing and shipping.

This position is remote or on-site in Riverside, CA.

More details

Responsibilities:

  • Ensure orders are properly entered for processing into orbase
  • Validating correct measurements and modifications for orthotics
  • Working with a supervisor to ensure proper information is inputted and that orders are not stalled or missing in orbase
  • Understanding the meaning of clinician requests for various modifications and the degree of the modification to ensure pragmatic validity of orthotic device
  • Be readily accessible online when asked to be during work hours
  • Capable of asking others to verify unusual order information, when necessary

Qualifications:

  • Previous experience with order entry
  • English speaking
  • Stable internet connection
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Order Receivers

Description:

Enters physical and online orders from clinicians for orthoses into KevinRoot Medical database for processing, manufacturing and shipping.

This position is on-site in Riverside, CA.

More details

Responsibilities:

  • Ensure orders are properly entered for processing
  • Scanning and/or entering physical orders for processing
  • Attention to proper detail during physical scanning
  • Validating correct measurements and modifications for orthotics
  • Working with a supervisor to ensure proper information is inputted and that orders are not stalled or missing
  • Understanding the meaning of clinician requests for various modifications and the degree of the modification to ensure pragmatic validity of orthotic device
  • Be readily accessible when asked to be during work hours
  • Capable of asking others to verify odd order information, when necessary

Qualifications:

  • Previous experience with order entry
  • English speaking
  • High School Graduate or GRE equivalent
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Shipping Specialist

Description:

Manages and sends orthotic, AFO and KevinRoot Medical shipping orders to clinicians and/or patients.

This position is on-site in Riverside, CA.

More details

Responsibilities:

  • Ensures that orders are properly shipped out
  • Works to ensure that the order queue is met for daily requirements
  • Prints out shipping or delivery labels for orthotics
  • If necessary, communicates with clinics to ensure information about shipping and orders
  • Works with other shipping specialists to ensure a streamlined process
  • Understands the meaning of clinician requests for various modifications and the degree of the modification to ensure pragmatic validity of orthotic device

Qualifications:

  • Previous experience with shipping
  • English speaking
  • High School Graduate or GRE equivalent
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Quality Control

Description:

Works to ensure that the quality of orthotics is up to standard for shipping and measurements for orders are within the bounds of reasonability.

This position is remote and on-site in Riverside, CA.

More details

Responsibilities:

  • Ensures quality of materials in orthotics
  • Ensures that finished orthotics meet physical standards
    • Orthotics are not too wide/narrow, too short/long, or etc...
  • Verifies the legitimacy of orders placed
  • Double-checks the orders placed by order entry
  • Verifies measurements for modifications that seem highly unusual, if not impossible

Qualifications:

  • Previous experience in an orthotics lab
  • Understanding of human biomechanics and anatomy
  • High School Graduate or GRE equivalent
  • Ability to work as a team member
  • Capability of communicating across departments for quality control
  • Meticulous with an eye for details

Client Service Manager

Description:

Works directly with clinics and clinicians as support staff to mediate any questions clients have about orders, opportunities and their relationship with KevinRoot Medical. You will be the Single Point of Contact (SPOC) for various KevinRoot Medical clients serving a business-to-business role.

This position is remote.

More details

Responsibilities:

  • Communicates directly with clients during sales and order calls
  • Emails clinic about an order, shipping or processing issues
  • Answers questions from clinics and clinicians
  • Handles and notifies client requests and inquiries
  • Ensures that client orders are being processed

Qualifications:

  • Previous business-to-business experience within a hospital or healthcare field preferred
  • Comfortable English communicator and writer
  • Quality office-home setup
  • Quality computer camera and microphone
  • Basic knowledge of Microsoft Excel and Word, or Google Docs and Sheets
  • Charismatic, patient and socially aware
  • Reliable and trustworthy

Sales Assistant

Description:

Works directly to help connect possible clients to do business with KevinRoot Medical. Helps to onboard new clients with KevinRoot Medical under the current sales team.

This position is remote.

More details

Responsibilities:

  • Inbound/Outbound sales calls
  • Attending to email inquiries
  • Maintaining effective records and administration
  • CRM/Zoom/Calendar Management

Qualification:

  • Quality office-home setup
  • Quality computer camera and microphone
  • Can work full time (7 AM - 4 PM U.S Pacific Time Zone)
  • Charismatic, persuasive and empathetic
  • Comfortable English communicator and writer
  • Basic knowledge of Microsoft Excel and Word
  • Reliable and trustworthy
  • Multi-tasker

Technicians

Description:

Works to construct the physical orthotic devices in their various stages of production. There are multiple roles available within this position. The Responsibilities section covers multiple aspects of these roles.

This position is on-site and in-lab in Riverside, CA.

More details

Responsibilities:

  • Creates physical orthotic from CNC Mill or Plaster Molds using heating and vacuum chambers
  • Grinds and polishes orthotic base
  • Prepares multiple layers of orthotic device
  • Adds modifications as necessary to the orthotic device according to orders during various stages of production
  • Applies top covering to orthotic device
  • Finishing of orthotic device

Qualifications:

  • Familiarity with orthotic devices
  • Prefer previous experience with orthotic fabrication
  • Experience or willingness to learn to work with CNC Mill
  • Experience or willingness to learn to work with Heating and Vacuum Chamber
  • Experience or willingness to learn to work with Bench Grinders and Polishers
  • Experience or willingness to learn to work with Adhesives
  • Ability to work as a team member
  • Willingness to learn basic biomechanics

Digital Orthotic Designers

Description:

Works with CAD/CAM based FitFoot 360 to design and modify 3D models of orthotics based off 3D scans.

This position is remote.

More details

Responsibilities:

  • Designs in FitFoot 360 to create 3D models of 3D foot scans
  • Ensures that models correlate properly with scans
  • Corrects for any artifacting from 3D scans
  • Sends designs and models to technicians for milling and physical fabrication
  • Create models from orders and scans placed in the process by order entry

Qualifications:

  • Previous experience with CAD/CAM technologies
  • Experience with FitFoot 360, Delcam or Sharp Shape AOMS technologies preferred
  • Good communication and teamworking skills
  • Great eye for attention to detail
  • Knowledge of biomechanics and foot anatomy
  • Reliable and trustworthy

Human Resources Manager

Description:

Work with KevinRoot Medical to create programs relative to hiring, training and promoting employees. Manage programs to improve employer and employee relationships.

More details

Responsibilities:

  • Develop personnel record forms
  • Manage disputes and grievances
  • Manage and approve the hiring, training and promotion process
  • Hire qualified employees capable of performing in a business-to-business healthcare system
  • Advise executives with information necessary related to personnel policies and programs

Qualifications:

  • Bachelor’s Degree
  • 5 Years of experience in human resources
  • 2 Years of experience in the healthcare industry
  • Good communication and team working skills
  • Master’s Degree preferred
  • Familiarity with the labor market for recruitment in the healthcare industry
  • Familiarity with biomechanics and orthotics preferred

iOS and Android App Product Manager

Description:

Oversees and manages plans and projects for application development for various KevinRoot Medical mobile applications for Android and iOS.

More details

Responsibilities:

  • Be the contact and leader for communicating product issues and changes with KevinRoot Medical mobile applications
  • Responsible for meeting project deadlines for application development
  • Capable of communicating project process and issues to other departments when necessary
  • Manages developers to progress and complete mobile applications
  • Takes creative input from other departments to create better versions of the applications
  • Records time and product cost management for application development
  • Collaborates with changes in hardware for iOS and android devices to maintain functionality of mobile applications

Qualifications:

  • 3-5 year of experience in application development and management
  • Bachelor’s degree in Computer Science or a related field
  • Strong communicator and leadership skills
  • Familiarity with iOS and android application development
  • Preferred understanding of biomechanics

Graphic Designer

Description:

Designs and creates images and logos for creative marketing, educational, and product design utility.

More details

Responsibilities:

  • Creates designs and images as required for product development, marketing campaigns and educational purposes
  • Assists the marketing department to work on large marketing campaigns
  • Communicates with other members of the design team to coordinate for projects
  • Strong visualizer for graphic and 3D shapes
  • Organizes and self-manages projects to ensure that projects are completed by a proper time period

Qualifications:

  • 2 year of experience in digital design
  • Experience with Adobe Creative Suites: Illustrator, Photoshop, Indesign, Premiere Pro, Acrobat Pro and Adobe Express
  • Pays attention to detail
  • Strong collaboration and communication skills
  • Willingness to learn biomechanics and orthotic design

3D Animation Designer

Description:

Designs and creates 3d images and animations for creative marketing, educational, and product design utility.

More details

Responsibilities:

  • Creates designs and 3D images and animations as required for product development, marketing campaigns and educational purposes
  • Assists the marketing department to work on large marketing campaigns
  • Communicates with other members of the design team to coordinate for projects
  • Strong visualizer for graphic and 3D shapes
  • Organizes and self-manages projects to ensure that projects are completed by a proper time period

Qualifications:

  • 2 years of experience in 3D animation and design
  • Experience with MAXON Cinema 4D or other professional 3D modeling and animation software
  • Experience with Adobe Creative Suites: Illustrator, Photoshop, Indesign, Premiere Pro, Acrobat Pro and Adobe Express
  • Pays attention to detail
  • Strong collaboration and communication skills
  • Willingness to learn biomechanics and orthotic design

React Native Developers

Description:

Develops user interface for mobile applications for iOS and Android for KevinRoot Medical mobile applications using React Native.

More details

Responsibilities:

  • Managing React Native codebase to create React Native applications
  • Managing end-to-end Android/iOS development projects and applications
  • Dealing with troubleshooting issues for Android/iOS applications
  • Improve stability and user experience of existing applications
  • Communicates well across departments to explain development progress

Qualifications:

  • Understanding and working knowledge of React Native with 2 years of experience
  • Degree in Computer Science or some related field
  • Experience with application development
  • Strong collaboration and communication skills
  • Pays attention to detail

Filemaker Developer

Description:

Administers, develops, maintains, documents and troubleshoots FileMaker Pro database(s). Works with UI, layout design and development related projects for FileMaker.

More details

Responsibilities:

  • Understanding and working knowledge of FileMaker data API and web services
  • Integrates FileMaker using various APIs
  • Utilizes good UI/UX fundamentals to build clean and efficient pages within FileMaker
  • Performs troubleshooting with FileMaker

Qualifications:

  • 2-5 years of FileMaker development experience working with WebDirect applications
  • Experience with integrating JavaScript within FileMaker work environments
  • Knowledge of HTML, CSS and JavaScript
  • Knowledge of SQL databases
  • Strong business analytical skills
  • Strong collaboration and communication skills