The Foot-Health Calendar: Marketing With the Se... | KRM Forum

The Foot-Health Calendar: Marketing With the Seasons Your Patients Already Feel


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    Last week we set up text messaging, a channel that works best when you have something timely to say. This week, let's talk about where "timely" comes from. Most practices market the same way in February as they do in September, as if foot problems didn't have seasons. But they do. Feet live on a calendar: spring race training, summer sandals, fall sports, winter boots, and the year-end insurance scramble. When your marketing rides those natural waves instead of ignoring them, the same message suddenly lands twice as hard, because it arrives exactly when the patient is feeling the problem. The best part: you can plan the entire year in one afternoon, once, and reuse it forever.

     

    Why Seasons Do Half the Work

    A message about heel pain is generic in January and urgent in April, when half your town just started training for their first 5K of the year. Nothing about your service changed. The patient's context did. Seasonal marketing is simply the discipline of matching what you say to what people are currently experiencing, and it's the cheapest relevance boost available. It also solves the blank-page problem: instead of wondering what to post, email, or text each month, you consult the calendar you already built.

     

    The Year in Feet

    Here's the rhythm I'd plan around, adjusted for your local climate. Spring brings the running boom: new runners, ramped-up mileage, and with them plantar fasciitis, shin splints, and Achilles complaints. It's the season to talk about gait, training pain that doesn't resolve, and how a custom Root device built from a 3D scan supports an active life. Early summer is sandal season, when people suddenly look at their feet again. Bunions, hammertoes, and nail issues stop being ignorable, and patients wonder aloud whether Root orthotics can work with summer footwear.

    Late summer into fall is back-to-school and fall sports: parents booking physicals are one short conversation away from addressing their child's flat feet or their own standing-all-day pain, and youth athletes need their biomechanics working before the season, not after the injury. Fall is also the natural window for the community talks and 5K events we covered earlier in this series. Winter means boots, slippery surfaces, and holiday busyness, and for your diabetic patients, a natural moment for a foot-care check before travel and cold weather complicate things.

     

    The Year-End Insurance Window

    Then there's the season most practices miss entirely, and it's the most valuable one: the end of the benefits year. From October through December, two clocks are ticking for your patients. Many with FSA accounts face use-it-or-lose-it deadlines. Unspent flexible spending dollars typically vanish at year end, apart from small carryovers or short grace periods some plans allow. And patients who've already met their insurance deductible for the year will often pay less out of pocket for care completed before January 1 than for the identical care three weeks later.

    Prescribed custom Root orthotics are generally an eligible FSA and HSA expense, which makes a late-October reminder one of the most genuinely helpful messages you'll send all year: "If you've been putting off Root orthotics, your FSA dollars may expire December 31, and if you've met your deductible, now may be the least expensive time to act." That's not a sales pitch; it's information that saves your patients real money, delivered through the text and email channels you've already built. One practical note: leave lead time. A custom device has to be scanned, prescribed, and built at the lab, so invite patients in November rather than the last week of December. Your schedule will thank you too.

     

    Plan Once, Reuse Every Year

    Here's the afternoon project. Take a single page and write the twelve months down the side. For each month, note the seasonal foot theme, one channel emphasis (a newsletter topic, a short video idea, a waiting room sign swap, a text campaign), and any local events worth showing up for. Slot the year-end FSA push into October and November. Slot your community talks where the local calendar puts races and health fairs.

    That one page is now your marketing plan. Each month, you execute a few small, pre-decided actions instead of improvising, and next year you run it again with light edits. Seasonality doesn't change much, which is precisely what makes this the rare marketing asset that appreciates: every year you keep notes on what worked, the calendar gets a little sharper.

     

    What You Can Do This Week

    Block ninety minutes and draft your twelve-month foot-health calendar using the seasons above as a starting skeleton. Imperfect is fine; a rough calendar beats a blank page every month for the rest of the year.

    Since we're in August, act on the current square first: back-to-school and fall sports. One waiting room sign, one newsletter blurb, or one short video this week about getting young athletes' and busy parents' feet ready for fall costs almost nothing and meets the moment.

    And put a hard reminder in your calendar for the first week of October that says "launch FSA year-end campaign." When it fires, you'll send one helpful text and email to your patient list, and you'll book December Root orthotic visits that would otherwise have quietly expired along with your patients' benefits.

    Seasonal marketing doesn't require creating more content. It's about planning ahead and making sure the right message reaches your patients when it's most relevant.



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